top of page

Shipping & Returns

Shipping 

We offer AUSTRALIA POST EXPRESS shipping 1-2 business days* flat rate $12 AUD
Free express shipping on all orders $200+ 
Local pick up : Free at our Evolve HQ.

Track your order through Australia post here

  • If the driver is unable to leave your parcel in a safe place your parcel will be redirected to your nearest Australia Post Office

  • If you don’t have a safe spot for Australia Post to deliver to, we highly recommend selecting the signature on delivery option as we are not responsible for theft / stolen packages

All orders are dispatched Monday - Friday.

 

INTERNATIONAL SHIPPING

  • Once your order is dispatched you will receive an email from us with your tracking information.

  • In some cases, packages can be delayed due to matters outside of our control. If your parcel is delayed, please email us and we will get back to you as soon as we can. 

  • Evolve Swimwear is not responsible for lost or stolen packages if delivery is confirmed. 

  • The customer accepts full responsibly for any loss or damage to these items.

  • Once your order is dispatched you will receive an email from us with your tracking information.

  • In some cases, packages can be delayed due to matters outside of our control. If your parcel is delayed, please email us and we will get back to you as soon as we can. 

  • Evolve Swimwear is not responsible for lost or stolen packages if delivery is confirmed. 

  • The customer accepts full responsibly for any loss or damage to these items.

Return & Exchange Policy

Thanks for purchasing Evolve Swimwear! However if you have a change of heart, please have a read of our returns policy below.

All Evolve products are non refundable. If you wish to exchange your items, please email bec@evolveswimwear.com within 10 days of receiving your order to request an exchange or store credit. We will process your return within 1-2 business days once received.

Please note that any items purchased on markdown are final sale and cannot be exchanged or returned.

Evolve Swimwear is limited edition and unfortunately sizes cannot be guaranteed to remain in stock, so we recommend getting in touch to arrange your exchange as soon as possible.

All items must have tags and liners in place, this includes size labels. Due to health regulations, suits that are soiled, worn, damaged, or laundered will not be accepted. If your suit comes back with no liners or size tags cut off you will not be accepted. The customer is responsible for all shipping charges to return the item back to you. 


Damages

Evolve Swimwear holds a NO WARRANTY policy. Once tags are removed from merchandise, we are not responsible for any damage that occurs. Evolve Swimwear suits are delicate and experience normal “wear and tear” over time.

In the unlikely event the merchandise has faulty manufacturing within a 30 day period; you can return it within that period of 30 days to be fixed. We will not fix colour fading, burring/pulling, lack of elasticity, fabric deterioration and colour running. If you follow your care instructions you will not have these problems. 

Care Instructions

Evolve Swimwear suits are constructed of the finest fabrics and trims that are extremely delicate in nature. While most suits can be worn in pool or ocean water, they are not intended for strenuous water activity or long periods of time in heavily chlorinated water. All swimwear should be hand washed in cold water with very mild soap (such as Sards soap), lie flat or hang to dry. Care instructions are also on your tag in the swimsuit.

Return Address

Ship your package prepaid and registered, for your protection, in case of loss to:

EvolveSwimwear
1 Haven Rd, Emu Park, QLD 4710, Australia
 

​

​

 

bottom of page